Learning Korean, then, will truly set you apart from other candidates who only speak English! Their website is written entirely in Korean with an English translation, which we are sure you will not need after taking some lessons with us! Also, if you are looking for a new job, you will be glad to know that many companies, like Hallmark Aviation, Stone Korean Kitchen, and even giants like Samsung and Hyundai, have offices in San Francisco and are looking to hire bilingual employees. It aims to protect their interests and unify Koreans living in the United States. If you would like to network with businesses of Korean origin, you should contact the Korean-American Chamber of Commerce USA, an economic association which represents 1.5 million businesspeople of Korean origin. Learn Korean f or Work: Learning Korean will bring you boundless professional opportunities in the city. For individuals with disabilities who would like to request an accommodation, please visit. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Applicants should apply via our internal or external career site.Īmazon is committed to a diverse and inclusive workplace. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. The base pay for this position ranges from $31,200/year in our lowest geographic market up to $64,300/year in our highest geographic market. Our compensation reflects the cost of labor across several US geographic markets. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. ![]() Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 6+ months of driving process improvements experience 1+ years of customer service experience Must be willing to adhere and uphold Amazon's policy on confidentiality Must have a separate ways of communication in case of emergency and/or system issues (Example: personal cell phone or landline) Must have (or be able to obtain) high speed internet with up to 5Mb download and 1Mb upload (must be installed before you can start) Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Experience with Microsoft Office products and applications 6+ months of customer service experience We are open to hiring candidates to work out of one of the following locations: * Liaise with other departments such as Customer Service, Merchant Investigations, or Payments as required to resolve Seller's issues and questions. * Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions. * Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance. * Contributes to a positive work environment and proactively aids teammates with difficult contacts as needed. * Demonstrates excellent time-management skills while using departmental resources, policies and procedures. * Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing difficult issues. * Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers' issues. * Demonstrates effective, clear and professional written and oral communication. A Selling Partner Support Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, all while adhering to service level agreements for phone and/or email cases. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. The Selling Partner Support Associate will be responsible for providing timely and accurate operational assistance to Merchants selling on the Amazon platform. The Selling Partner Support Associate acts as the primary interface between Amazon and our business partners. Please note that travel/relocation assistance is not available for this role. To apply for this role, you should be located in or willing to relocate to TX/FL/GA/OH/NC/PA/MI/VA/AZ/WA/MN/North Dakota. ****Military Spouse Encouraged to Apply**** This is a shift based role and full time. ![]() Selling Partner Support Associate - Korean Language Required
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